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Digital Healthcare

No longer a trend, but a necessity to achieve population health and wellness

Case Study

Transforming care through machine learning

Leveraging ML models to predict readmission rates

Case Study

Using intelligent automation to improve the claims acceptance rate

Increasing CMS acceptance rate (>99% ) through intelligent automation in the encounter submission process.

Case study

A scalable payer solution

Enhancing customer experience and boosting conversion rates through engaging payer enrollment platforms

The past couple years have demonstrated the importance of maintaining an agile business posture, capable of rapidly adapting to changing market conditions. From new reimbursement models, changes to the regulatory environment, new competition, or a global pandemic, the ability to respond effectively requires an extensible business and technology architecture. We partner with healthcare organizations, helping modernize, optimize or transform clinical, operational and financial platforms to better enable the rapidly changing needs of a digital healthcare ecosystem. Our solutions and services enhance the patient experience, improve clinical outcomes, reduce operational costs, and better support care delivery teams.

Our Industry Offerings

The healthcare industry adapted to the economic, operational, and personal impact of the pandemic with determination, ingenuity, and logistical excellence.

Many of the strategies and initiatives implemented during the pandemic are now being incorporated into enterprise DNA. Rapid development and deployment of new capabilities. Efficient re-alignment and extension of the business. Adoption of new tools and technologies. Enablement of virtual care teams and processes to serve patients differently. These and other innovations born of necessity are now becoming mainstream.

Healthcare providers achieved in record time what once had been much longer-term objectives. And now they’re assessing those achievements. “Did we move too fast? Did we miss something? Now that we’re here, what’s next?

Digital transformation is a common thread through these accomplishments. Optimizing Electronic Health Record platforms to improve the care team experience. Improving insights from clinical, financial, and operational data. Delivering mobile applications to enhance the patient experience. Supporting the improvement of clinical outcomes through evidence-based medicine. Enhancing organizational security posture to protect patient confidential data.

This is where we come in.

Common Business Challenges

  • Quality amid changing reimbursement models
  • Care team burnout from resource constraints
  • Rapidly changing technology landscape
  • Digital transformation/optimization demands
  • Changing regulatory requirements
  • Industry consolidation
  • Increase in security breaches
  • Health equity
  • Monolithic value chain partners
  • Cost optimization & efficiency initiatives

Innova helps healthcare payers streamline core administrative services, drive operational efficiencies to reduce costs, and improve member experience through digitally-enabled healthcare payer solutions. We help your business to harness the power of digital solutions to improve healthcare outcomes and progress from individual patient care to population health. Our work with payers is focused on creating robust evidence-based decision-support solutions towards:

  • Cost Reduction and Containment – Innova is at the forefront of designing and implementing cost reduction and containment solutions. We help healthcare payers reduce overutilization and quickly identify areas where healthcare spending can be minimized. All of this while staying compliant and enhancing transparency.
  • Quality Improvement – We help global payer organizations across the board drive member enrolments and improve customer experience through a range of offerings.
  • Operations Efficiency – We combine the power of state-of-the-art technology architecture, agile workforce, intelligent automation, and advanced analytics to drive exceptional business results.

At Innova, we ask ourselves, how can we build, evolve, and leverage our capabilities to help solve today’s healthcare problems? We believe future technology – specifically the advancements in cloud, AI/ML, digital, Intelligent Automation, and collaboration tools – will play a pivotal role in the transformation of HealthTech products and services in the years ahead.

Innova’s HealthcareNexT program combines innovation, industry expertise, and latest technologies to design efficient, effective, and empowered healthcare value-chains.

Our Value Proposition

  • We serve a diverse mix of clients in healthcare across the globe
  • IT solutions and services are 100% of our business
  • We work unbiased across all leading platforms and technologies
  • Our consultants are both skilled and experts in the current and future technologies
  • Cost-effective, scalable, sustainable, and quality solutions
  • Reduced workload for your management and technical team
  • Transparency in the communication of progress and results
  • Continuity of service and skills across the full software development lifecycle

Our Partners

Meet Our Leaders

Jeff Hoekstra

Jeff Hoekstra

Group Vice President, Sales

Paul Cmiel

Paul Cmiel

Group Vice President, Sales

Get in touch with us for feasibility studies, joint workshops, pilots and ideation sessions.

    Research and Whitepapers

    Data Science in Healthcare

    White Paper

    How Data Science Helps Providers in Improving Healthcare Outcomes

    Importance of telehealth

    White Paper

    Importance of Telehealth

    Blogs & Insights

    Digital Twins in Healthcare: Towards the Mirrored Reality

    Can you imagine a scenario where health emergencies can be predicted well in advance and life-saving procedures and medications expedited? Or a case where early stage clinical trials lead to more promising paths for drug discovery? Research on the concept of digital twins suggests that it has the potential to revolutionize healthcare. Find out more in this interesting blog.

    Learn More



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