USA
Belgium
France
UK
Australia
India
Singapore
Client Background
The client is the Information Technology (IT) division of a prominent global automobile company, offering a comprehensive suite of services including application development, data analytics, data security, infrastructure, and hosting.
Client Need
- The client faced challenges in maintaining centralized Dealer data that was segregated in numerous systems without integration
- Dealer data was siloed and was not shared effectively across channels
- The key dealer information was stored in externally hosted and managed systems, posing a risk to data assets
- Absence of centralized data led to operational challenges and difficulties in developing business intelligence reports
Our Solution
- Implemented a centralized Dealer Master data hub that will serve as a ‘Golden Record’ for core dealer information and will be accessible to systems and user needs
- Reduced dependency on external vendor-managed dealer data
- Centralized business rules and Data Quality (DQ) rules to enhance overall data quality and value.
- Eliminated inconsistencies with Data Governance
- Developed a 360-view for visibility into transactions related to the dealer
Key Benefits
- Development of Dealer MDM Hub improved data quality and synchronization between systems and eliminated data and process redundancies
- Easy access to summarized information for users
- Quick access to data with the help of Web and mobile intuitive dashboards in MicroStrategy
Tools & Technologies
Talent
