Facilitated the development of SDLC for a prominent telecom company, focusing on Use Case/Code generation

• Leveraging advanced Azure AI services, including Azure OpenAI, our solution provides robust support throughout the Software Development Life Cycle.
• By harnessing the power of Azure’s cutting-edge capabilities, we streamlined the process of generating use cases and code, optimizing efficiency and accuracy.
• This collaboration not only enhances the telecom company’s SDLC workflow but also positions them to adapt and innovate in an ever-evolving technological landscape.
• Our tailored approach ensures that Azure AI services, including OpenAI, play a pivotal role in driving development initiatives of our client and fostering a seamless and intelligent SDLC experience.

Revolutionized customer service call handling for a top-tier telecom giant in the US

• Leveraging the power of Gen AI through Azure AI services, we focused on enhancing and optimizing the customer service experience.
• By incorporating advanced AI technologies, we elevated call handling efficiency, responsiveness, and overall customer satisfaction.
• This strategic partnership underscores our commitment to providing cutting-edge solutions to industry leaders, reinforcing their position at the forefront of telecom innovation.

Worked with multiple regional healthcare systems to manage their denied insurance claims

• Innova’s cloud and healthcare experts developed a platform to manage denials, harnessing the power of AWS, advanced analytics, and Generative AI.
• With this innovative approach, we pushed claim recovery rates over 95% and prevented future denials.

Optimized content curation for a leading healthcare partner

• The focus areas of the content creation process included Patient Information Sheets, Medical Reports, Clinical Study Reports, and Medical Submissions.
• The challenge was to manage expanding volumes, siloed summaries, and resource scaling needs. Our solution integrated AWS services such as Bedrock, Kendra, OpenSearch, and many more services helped in minimizing duplicated efforts and skill gaps.
• In a predominantly manual process with complex documents, our strategic use of AWS ensures on-demand scalability and future readiness.
• This not only enhances current efficiency but also equips Regulatory Writers to navigate regulatory changes and technological advancements seamlessly.
• The result is a streamlined and future-ready approach to medical content curation, positioned for sustained success.

Developed healthcare-centric products for a healthcare consulting firm with a focus on Behavioral and Mental health services, employing a cutting-edge Chatbot Platform

• Utilizing advanced Generative AI techniques, our strategy prioritized tailored Conversational workflows, swiftly showcasing our capabilities through a Proof of Concept for a key flow.
• Our collaborative effort extended to the establishment of a comprehensive strategy, delving into critical business requirements for Bot Platform and Enterprise AI Chatbot Model creation. Leveraging Azure OpenAI, Azure Bot, and other Azure services, this initiative aligns seamlessly with the company’s vision.
• The outcome is a robust foundation for innovative, responsive, and intelligent Chatbot solutions, finely tuned to address the distinctive needs of the healthcare industry.

Enhanced the Electronic Case File (ECF) System of a leading healthcare provider and introduced an innovative chat interface

• Leveraging advanced Azure services and Generative AI, our solution goes beyond traditional keyword searches by analyzing case documents contextually.
• Compatible with various file types, including text-based and media documents, the system displays relevant content with direct links to corresponding ECF documents.
• This approach significantly improves content retrieval, providing a seamless user experience and empowering the healthcare provider to deliver more efficient services.
• Our solution not only addresses immediate challenges but also lays the foundation for a streamlined and user-centric healthcare information retrieval system.

Enabled one of the largest fastener manufacturers to access and make better use of data that it generates

•  Our team used BigQuery, Langchain, Vertex AI, as well as the latest generative AI innovations from GCP Vertex AI for better access to data.
• We established a foundation for organization-wide data understanding and predictive analytics that automates plant work orders and increases production plant efficiency by up to 25%.

Collaborated with one of the largest manufacturing companies specializing in fasteners to revamp its company HR knowledge base, making information retrieval more user-friendly

• We developed an application on Microsoft’s Azure architecture and powered it by a GPT-4 large language model (LLM).
• This application rapidly scans extensive document collections to provide accurate answers to employees’ HR-related inquiries.

Collaborated with a global aerospace platform that has harnessed the power of Large Language Models (LLMs) hosted on Google Cloud Platform (GCP)

• They’ve introduced a cutting-edge AI-driven search engine, ‘Supplier AI,’ designed to revolutionize aircraft maintenance, component services, and aircraft manufacturing.
•  ‘Supplier AI’ employs advanced natural language processing to understand, review, and facilitate seamless access to critical information.
• It enables users to swiftly and efficiently retrieve data pertaining to supplier details, product delivery times, part availability, and comprehensive parts information.
• The primary objective is to simplify the retrieval and organization of data stored within their ERP systems, ensuring rapid responses to customer queries.
• The implementation of this innovative technology has yielded approximately 20% substantial improvements in efficiency and information access throughout.

Crafted an Enterprise Knowledge-Bot for a top-tier fastener manufacturer in the US using Azure AI services, employing the RAG (Retrieval-Augmented Generation) approach

• This innovative solution is designed to enhance HR responses to employee queries, leveraging the power of advanced AI technologies.
• Our collaboration focused on creating an intelligent system that efficiently retrieves and generates responses, revolutionizing the way HR information is disseminated within the organization.
• This strategic alliance highlights our commitment to delivering cutting-edge solutions to industry leaders, empowering them to optimize HR processes and foster a more responsive and efficient work environment.