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Innova Optimizes Service to Payment Velocity with Transformative Revenue Cycle Management Offering
April 2, 2024
Furthering its mission to support the well-being of communities around the globe, Innova Solutions continues to nurture medical and social development with high quality services and solutions designed for real-world needs.
To address the healthcare marketplace’s demand for innovative solutions in light of new reimbursement and compliance requirements, Innova maintains a robust menu of revenue integrity solutions, including coding solutions; coding compliance auditing solutions; clinical documentation integrity solutions; and revenue cycle management (RCM).
At the heart of Innova’s success in revenue cycle management is its connected delivery model—seamlessly integrating people, technology, and processes. With over 1500 deployable coding professionals maintaining a coding accuracy rate exceeding 97%, Innova stands out in the industry. Informed by ComforceHealth’s legacy of revenue integrity expertise, the team maintains regular engagement, continuous education, quality auditing, and feedback to ensure a collaborative culture both on- and offshore.
ComforceHealth, a key player in the healthcare industry since 2003, specializes in challenging the status quo and transforming the delivery of revenue integrity solutions. While ComforceHealth has long operated as a member of the Innova Solutions Group, the company will retire its name and begin doing business as Innova Solutions in 2024. With a core business focused on providing workforce and consultancy solutions to hospitals, healthcare systems, payers, and providers across the United States, ComforceHealth addresses the talent gap in the healthcare industry.
Last year, Innova was recognized in Everest Group’s Revenue Cycle Management Operations PEAK Matrix® Assessment as a “Major Contender” alongside fellow industry leaders. This acknowledgment reflects Innova’s decades-long commitment to providing innovative services and solutions that support patient engagement, care management, and revenue integrity.
On the technology front, Innova offers access to cutting-edge solutions, including web-based auditing & education, a denials management portal, and a web-based reconciliation process. Integrating ComforceHealth’s rigorous testing & vetting processes, strategic onboarding, customized SLAs, job aids, and SOPs further contributes to the delivery of excellent outcomes in healthcare RCM operations.
Remarking on the success of Innova’s healthcare RCM solutions, Vaibhav Srivastava—President of the Healthcare, Insurance, Life Sciences, and Public Sector SBU at Innova Solutions—stated,
“Operating under the Innova Solutions brand with the experts of ComforceHealth, we have built a dynamic team by leveraging Innova’s legacy of technological excellence to redefine and elevate revenue cycle management. In the face of unprecedented challenges within an ever-changing healthcare environment, we stand united as Innova Solutions—ready to help organizations excel.”
To learn more about Innova’s business process outsourcing solutions for healthcare organizations, visit: Innova Healthcare Business Solutions
Key Contributor: Elizabeth Miles, Marketing Communications Manager
