About the Client
A healthcare provider with a monitoring/remediation SRE team that monitors 400+ clusters/daily with 5000 instances, critical infrastructure and applications around the clock
Client Need
- Provide Daily Monitoring Capability and Failure Remediation with early SLAs for Business-Critical Applications and Pipelines
- Plan and Execute Disaster Recovery for applications and adhere to security compliance for applications set by Cloud team
- Support related to Access, Infra and Engineering
- Enhancements to improve Performance and Costs
Our Solution
- Dedicated Site Reliability Engineering (SRE) team working 24*7*365 to handle critical data pipelines and applications
- RemedyForce, MoogSoftand XMattersIntegrations to alert on failures with well documented SOPs with resolutions
- Support related to Lower Environments – Well Constructed and Guiding Wiki Pages
- Release Management and Deployment Strategy to propagate features to higher environments
- Enhancements and Optimizations in Process and Infrastructure
Outcome
- Applications running smoothly – 24*7
- Failures Remediated within a short SL
- End – End Validated Deliveries Post Deployment and immediate rollback of faulty features
- Reduced Cost –
- S3 Clean Ups – TBs of Data
- Long Running EMRs
- Application Optimizations:
- Run time Reduction
- Intime SSL and Data Package Renewals
- Early Remediation by Early Detection of Data Loss through Stats Reports
Tools & Technology
AWS
Amazon S3 Bucket
Spark
Airflow
Moogsoft
Xmatters
GitLab
BMC Remedyforce
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