As enterprises worldwide embark on their digital transformation journeys, agility is the key to adapting to a rapidly changing technology and business landscape. Among the various factors that drive business growth and success, customer relationships are one of the most significant. In the present scenario, it is critical for a business to consistently deliver and exceed customer expectations with a robust digital mindset underpinned by innovation. The order-to-cash (O2C) process is the lifeblood of a business and plays a significant role in driving its relationship with its customers. A well-optimized O2C process can offer several business benefits.
Today, technology exercises its influence at every stage of the order-to-cash process. It has the potential to streamline the O2C process from start to finish. This minimizes errors and allows enterprises to better serve their customers.
What We Offer
With the objective of helping businesses overcome the pain associated with the O2C process while keeping customer needs in mind, we at Innova Solutions invested in developing a complete solution using commercial Tools and Techniques (React, Agile, Continuous Testing, Reusable Framework Approach) and developed a Configure, Price, Quote (CPQ) solution.
The factors that distinguish CPQ include:
- Ability to provide businesses with a consistent and effective means to manage enterprise quoting and pricing processes based on product configuration
- Created by experts in the O2C industry to enable faster time-to-market, more efficient CPQ functionality using configuration.
- Integrates with all the CRM and BRM systems to transform the quoting and pricing needs of any client
- Not limited to any specific industry
Innova CPQ: Key Features
Presenting the essential features of Innova CPQ aligned with different stages of the O2C process to enable smooth management:
Configuration
- Rule-based product configuration with real-time price updates
- Geography-based product configuration
- Integrated with Salesforce CRM
- Integrated with CAMUNDA for workflow
- Dynamic Inventory from Billing
- Rate Code Mapping from Billing
- Product/Service Catalog
Pricing
- Real-time pricing rules engine
- Promotion/Discount/Contract pricing
- Versioned rate card
- ERP Integration
Quoting
- Quick Quote for addition of products
- Move, Add, Change or Delete (MACD) Quoting
- Approval/Lifecycle workflow
- Contract Generation
- Contract Renewal Management
- Renewals, Upgrades, Downgrades
- Rule-based terms and conditions
Innova CPQ Capabilities
Why Innova Solutions?
As a Salesforce Certified Implementation partner with over 20 years of industry experience and a global delivery network to accelerate time-to-value, Innova Solutions has the necessary CPQ expertise and CPQ accelerator, as well as a team to provide accurate order placement and the ability to integrate to downstream systems for a complete Customer 360.
Get in touch with us for feasibility studies, joint workshops, pilots and ideation sessions.
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