Innova Solutions Recognized by Everest Group as Major Contender in Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment
July 19, 2023
Innova Solutions has been named a “Major Contender” alongside other industry leaders in Everest Group’s recently released Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2023.
Innova’s team has decades of experience working alongside top healthcare organizations to provide innovative services and solutions that support patient engagement, care management, and revenue cycle management.
The key to Innova’s success in RCM lies in delivery. While others fall short due to a manual, siloed approach, we offer a connected delivery model with an optimized balance of people, technology, and processes. With more than 1500 deployable coding professionals to support clients’ RCM operations, Innova maintains a coding accuracy rate exceeding 97%.
Our team supports healthcare RCM with regular engagement and continuous education from subject matter experts (SMEs), oversight from coding operations managers and SMEs, a weekly cadence of quality auditing and feedback, and a project specific coder to auditor ratio. On the technology side, we offer access to innovative solutions including web-based auditing & education, a denials management portal, and a web-based reconciliation process. To keep RCM operations running smoothly, we leverage a rigorous testing & vetting process, strategic onboarding, customized SLAs, job aids & SOPs to power a collaborative culture both onshore and offshore with tailored processes that drive excellent outcomes.
To learn more about Innova Solutions’ healthcare offerings, please visit https://www.innovasolutions.com/industries/healthcare-life-sciences-and-insurance/.