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Case Study

Reduced training time for a global heavy construction equipment manufacturer

Client Background

Global Heavy Construction Equipment Manufacturer

Client Need

  • Documenting and sharing intellectual property (IP) for engineering analysis and simulation (FEA) processes, crucial for precise virtual design and testing

Our Solution

Designed and implemented efficient multi-tiered documentation process.

  • Tier 1 resource revised content for language issues
  • Tier 2 resource ensured technical accuracy and clarity
  • Project Managers were deployed to manage communication, workflow, and feedback
  • Cloud-based file-sharing tool used for secure collaboration and approvals

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Talent

Key Benefits

  • Delivered 38 detailed process documents, each 20-150 pages long in 14 weeks
  • Multi-tiered process increased efficiency with specialized writers
  • Client resources focused on critical tasks and projects, saving costs. ($36k)
  • Comprehensive documentation reduced training burden and improved consistency. (Training time reduced from 5 days to 3 days)
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