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Case Study

Delivered 1 PES(Patient Engagement Suite) Integrator to synchronize data between PES and Luma

Client Background

The client is a Health Tech company offers product and solutions to the US Health Plans, Providers, and Hospitals.

PES, a collection of multiple products, targets to enhance patient engagement with different providers throughout the patient journey. (B2B → B2B2C) PES integrates Referral Navigator, Realtime Eligibility, Electronic Prior Authorization (ePA), Clearance and Common Client. Partner with Luma Health.

Client Need

  • 1st target: Build Referral Navigator product to excellence Providers’ Revenue
  • 2nd target: Enable data exchange between Luma and PES.  Integrate existing microservices with Luma’s APIs
  • 3rd target: Build Realtime Eligibility product for PES

Our Solution

  • Focus on implementing microservices and Lambda functions for PES
  • Build modern cloud native microservices using Terraform, Google Apigee, and AWS ( ECS, Lambda, SQS, DynamoDB , OpenSearch, RDS, CloudWatch, Kinesis)
  • Implemented Data Access Event Logging Library
  • Defined and Implemented Data Disaster Recovery Playbook for AWS RDS
  • Implement PES Integrator for Luma partner
  • Implement Pre/Post-processor workflow for Realtime Eligibility.
  • Build Testing Framework using K6 and Newman

Key Benefits

  • Deliver 17 infra, 6 libraries, 22 Microservices, 28 Lambda functions and 1 workflow for PES
  • Deliver 1 PES Integrator to synchronize data between PES and Luma
  • Reduce 75% AWS RDS MTTR  (from 4n to n. n=time to restore from S3 to RDS)
  • Deliver 4 infra, 2 libraries, 14 microservices and 16 Lambda functions for Eligibility
  • Remediate 14 security defects before GA, targeting go-to-market next January
  • Grow 3 independent Scrum teams for backend development who are adaptive, flexible and accountable
  • Delivered fundamental PES features, including logging, observability, high availability, and disaster recovery, to meet CHC FY23 OKR

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