USA
Belgium
France
UK
Australia
India
Singapore
Client Background
A prominent global bank offering comprehensive financial services to both businesses and individuals, had been a dedicated user of IBM Content Management Platform (FileNet) across various locations. Their operational landscape comprised small teams responsible for content and process management solutions. While they upheld centralized IT governance, the challenge lay in their distributed IT deployment and application delivery structure. Additionally, they grappled with maintaining solutions built upon a multitude of older components.
Client Need
The client wanted to:
- The ability to stay well-informed about infrastructure changes
- Navigating multiple security and access updates necessitated by regulatory compliance and maintaining a pristine reputation
- A small internal team primarily focused on business software maintenance rather than infrastructure
Our Solution
The implementation involved leveraging the capabilities of the Design Librarian tool in the following way:
- Design Librarian was utilized to meticulously document Application Servers and various components of IBM FileNet Content Manager spread across multiple environments before initiating the upgrade
- The same tool was employed to document aging components and elucidate their intricate relationships
- The Design Librarian also facilitated a thorough comparison of different environments, allowing for a robust verification of security configurations
Key Benefits
- Enhanced confidence in the deployment process and the security models in place, minimizing the element of risk
- The provision of clear, simplified documentation catering to both business and technical managers, streamlining communication and decision-making
- A broader and more profound understanding of the infrastructure, extending beyond the immediate scope of the local teams
- Significantly reduced risk in terms of compliance and reputation management, aligning the client with regulatory requirements and safeguarding their standing in the financial industry
Tools & Technologies
Design Librarian
