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Case Study

Minimized IT spending, and optimized operations for WeWork, an NYC-based provider of coworking spaces

Client Background

WeWork is a provider of coworking spaces, including physical and virtual shared spaces. While being headquartered in NYC, it operates in over 756 locations in 38 countries and has nearly 600k members.

Client Need

  • WeWork was expanding exponentially and looking for a partner to support its growth, minimize IT spending, and optimize operations with global infrastructure monitoring and support.

Our Solution

  • Established an IT operations management and maturity plan for the client for a duration of 3-5 years.
  • Implemented a Hybrid 24x7x365 Global Monitoring Center and IT Operations team with multi-skilled resources, including Windows & Linux SME, AWS Architects, Cloud Engineers, DevOps Engineers, and Network & Security Team.
  • Implemented & enabled AWS System Manager for Windows and Linux workloads on-premises and in the cloud. This provided fleet and patch management to all data center and cloud workloads thereby eliminating the cost of an additional product.

Tools & Technologies

AWS EC2, AWS Systems Manager, Juniper, Nutanix Systems, Zabbix, AWS CloudWatch, Splunk, JIRA, ServiceNow, AWS S3, AWS EC2 Image Builder, AWS Direct Connect, AWS Cloud Formation, AWS Backup

Key Benefits

  • The monitoring solution was integrated with Cloudwatch, Splunk & Zabbix.
  • WeWork could gain complete visibility of the infrastructure through AWS Systems Manager.
  • With our solution, the client could achieve cost effective global operations.
Case Study KeyPoints

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