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Case Study

Reduced IT infrastructure maintenance costs while enhancing user’s access to applications globally by improving latency .

Client Background

One of the largest and most diversified real estate groups with an extensive portfolio spanning across various real estate categories including commercial, retail, business park, industrial, logistics, urban development, accommodation, and residential properties.

Client Need

  • The client aimed to reduce IT infrastructure maintenance costs while enhancing user’s access to applications globally by improving latency
  • The frequent changes in regulations and policies posed a challenge to their digital records system deployment without disrupting business operations
  • The client required an infrastructure capable of auto-scaling to fulfil rapid expansion demands cost-effectively. Additionally, they intended to adopt an analytics platform to gain better business insights for improved growth
  • Reduce overall IT spending by 40% while still meeting the compliance requirements

Our Solution

  • Containerized Deployment: Deployed containerized IBM Enterprise Records Manager, Content Manager, and IBM Content Navigator components in Azure Kubernetes Service (AKS)
  • Global Infrastructure as Code (IaC): Built a global IaC template to standardize deployment operations across different regions
  • DevOps Automation: Established DevOps pipelines to automate ECM configurations and deployments
  • Cloud-native Monitoring: Leveraged cloud-native monitoring, audit, and notification tools to continually monitor the performance and security of the ECM system

Key Benefits

  • The successful implementation of IBM Enterprise Records Manager, Content Manager, and IBM Content Navigator components in Azure Kubernetes Service boosted operational efficiency and scalability
  • The establishment of a global IaC template facilitated standardized deployment processes, ensuring consistency, and streamlining operations
  • Automation of ECM configurations and deployments significantly reduced manual errors and need for human intervention
  • Ensured robust operational resilience through constant and effective supervision of the ECM system’s performance and security

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