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Operational Risk Control due to service pricing model


Client Background

The client is one of the largest mobile players in the Mexican market


  • Replace multiple legacy Intelligent Network (IN) and Business Support Systems (BSS) to provide a future-proof, web-scale BSS that will allow for greater innovation and business agility. Supporting several brands on a single platform


  • Implementation and Managed Services of Matrixx´s software cloud native digital commerce platform for its prepaid customers
  • Our services included infrastructure, middleware, databases, monitoring implementation and assisted operations for both Matrixx prepaid application and Hansen provisioning application

Tools & Technologies

Matrixx Software, Ansen, vmware, Mongo DB, Prometheus, Grafana Labs

Key benefits

  • Flexible and rapid deployment, using a fraction of the infrastructure and reducing dependencies on legacy systems
  • Enabling CSP with the commercial agility they need to drive new service revenues across consumer, enterprise and industry. Delivering a configurable and upgradable product, breaking the cycle of vendor lock-in and ongoing, unpredictable costs driven by customized deployments
  • Managed Services
    • Revenue Protection due to guaranteed Service Levels
    • Cost reduction due to year on year improved operational efficiency
    • Operational Risk Control due to service pricing model
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