USA
Belgium
France
UK
Australia
India
Singapore
Client Background
A workplace health and safety regulator, dedicated to minimizing workplace injuries, enhancing outcomes for injured workers, and ensuring injury insurance for the community.
Client Need
The client looked forward to:
- A significant technology modernization project to integrate the existing Content and Records Management solutions seamlessly with a new CRM system
- Software upgrades for the client’s existing Content and Records Management system across multiple environments to ensure long-term support
- Preparation for the migration of their Content and Records Management solutions to the cloud, aligning with their broader technology refresh and extensions
Our Solution
We utilized the Design Librarian to address these needs effectively:
- Thoroughly introspect and document the FileNet Content Platform Engine and Enterprise Records platform configuration and application modules in various environments
- Document the necessary adjustments required to align with the new CRM system
- Compare different environments to gain insights into deployment automation activities
- Understand the scope of cloud migration activities
Key Benefits
Our approach led to significant positive outcomes, including:
- Streamlined and standardized deployment process, which increased the system’s efficiency
- Expedited validation of design changes, reducing downtime, enhancing productivity, and accelerating deployment cycles
- Improved communication and collaboration among local and remote development teams
- Accelerated project completion without compromising the quality of documentation
Tools & Technologies
Design Librarian
