USA
Belgium
France
UK
Australia
India
Singapore
Client Background
The client is a North American logistics service provider offering logistics technology and transportation management services.
Client Need
The client desired real-time shipment and carrier tracking through dedicated portals, alongside functionalities for optimized route planning, location tracking, and strategic carrier assignment. Additionally, the need to track dynamic rates based on carrier, route, and type was crucial for optimal pricing strategies.
Our Solution
We delivered a comprehensive suite of TMS enhancements that transformed the client’s logistics operations:
- Automated Order Processing: A new Order Management System (OMS) streamlined order processing, improving efficiency and reducing manual tasks.
- Optimized Yard Management: A Yard Management System (YMS) efficiently allocated space for incoming trailers, minimizing delays and optimizing yard utilization.
- Vendor Management & Visibility: A Customer Management System (CMS) empowered customers to manage their vendors seamlessly.
- Real-Time Tracking Integration: We integrated leading tracking systems like FourKites and Macropoint, providing real-time data for enhanced visibility within the TMS.
- Collaborative Development of Key Features: We co-developed critical functionalities like tracking, routing, and optimal carrier assignment (OCA) in collaboration with the client’s on-site team, ensuring a solution that met their specific needs.
- Enhanced Security & Access Control: Seamless integration with existing applications provided secure role-based access for different user groups, ensuring data security and user experience.
Key Benefits
The new system transformed route planning and delivery efficiency. Auto-suggestions sped up route and stop configuration, while user-friendly optimization tools helped identify the most efficient delivery routes. This resulted in significant reductions in delivery times, ultimately enhancing customer satisfaction.
Tools & Technologies
NA
