USA
Belgium
France
UK
Australia
India
Singapore
Client Background
The client is a North American logistics service provider offering logistics technology and transportation management services.
Client Need
The client aimed to boost logistics efficiency through automation and real-time optimization. Their priorities included automating rate approval by sending carrier quote requests automatically and implementing a dynamic system for real-time route optimization across all customer deliveries, ensuring the application remained operational without downtime.
Our Solution
We delivered a suite of solutions that significantly enhanced the client’s logistics application:
- Automated Rate Approval: Streamlined the process by sending automated email invites to carriers for quotes, allowing them to directly approve rates within the application.
- Real-Time Route Optimization: Redesigned the system to dynamically retrieve optimization criteria from a database, enabling real-time route optimization without downtime.
- Enhanced User Experience: We implemented a user-friendly interface for accessing route optimization data and automated email notifications upon carrier assignment, improving overall application usability.
Key Benefits
Automated approvals saved carriers 70-75% effort. Real-time updates let clients adjust routes instantly, with zero downtime. Carriers gained multi-stop efficiency, and a revamped UI improved the user experience for everyone.
Tools & Technologies
NA
