USA
Belgium
France
UK
Australia
India
Singapore
Client Background
The client is a global leader in water, hygiene, and energy technologies, serving healthcare, industrial, and hospitality markets.
Client Need
Limited remote access and unclear processes for VPN and application changes hampered their efficiency so they explored migrating desktop modules to mobile for improved user experience.
Our Solution
To improve code quality and collaboration, we implemented a two-level code review process with a prepared checklist for both onshore and offshore team leads. Additionally, we successfully migrated the existing Windows EMS application to Xamarin, including key functionalities like Survey Question Detail, Survey Review, Reason Issue Management, and Finish Visit screens.
Key Benefits
- The new EMS application is accessible on Windows, Android, and iOS, providing greater flexibility for users compared to the previous Windows-only version
- With Improved Data Insights enabled view survey responses by zone/department for specific questions, assisting better-targeted analysis
- Streamlined Issue Management with the ability to track reasons and issues behind negative responses facilitated faster problem resolution
Tools & Technologies
NA
