Innova Solutions > Data Services and Automation > Data Science and AI > Centre of Excellence for Automation

The client is one of the world’s fastest growing automobile companies. The company has the stability of being Korea’s oldest automaker, combined with strong, consistent growth and a history of innovation.

Customer Need

  • There were multiple reporting systems and users faced difficulty in knowing where to find the needed data quickly
  • They needed to learn how to use the BI tools to access their reports

Solutions Provided

Innova proposed and developed a proof of value BI chatbot solution that provides users access to critical business metrics instantly through a conversational interface on their desktop or mobile device.

The BI Chatbot creates a natural conversation with users to provide relevant business information and help them make data-driven business decisions in a faster and cost-effective manner.

Benefits / Results

Quicker access to trusted data

Users can engage in a human-like chat and get precise results to their queries without having to learn a new BI tool or software

Higher customer satisfaction, personalized service, available 24X7

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