The client is a leader in kidney dialysis services through a network of 2,753 outpatient dialysis centers in the United States, serving 206,900 patients, and 259 outpatient dialysis centers in 10 other countries serving 28,700 patients. The company primarily treats end-stage renal disease (ESRD), which requires patients to undergo dialysis 3 times per week for the rest of their lives.
Center of Excellence including QE Salesforce Testing Automation
Customer Need
The client had around 120 projects and wanted to rebuild / re–architect the applications to meet business requirements. Priority was to innovate and improve the experience for their customers. The client was also looking to build a CoE for various aspects of their business, including QE salesforce testing automation
Solutions Provided
Innova established a testing center of excellence(CoE) for the client, with expertise in tools that include QC (HP ALM), Selenium, SFDC, including field service lighting, shield protection encryptions, and JIRA. Salient features of the CoE included the following:
- Onshore and offshore technical expertise for QA
- Agile methodology approach
- Manual and automation testing
Benefits / Results
- Rapid understanding of client’s applications
- Expanded to automation and salesforce testing projects
- Reduced test execution time with automation tools
- Increased quality scope coverage for product and services
- QE assets creation and reutilization across QE teams
- Compliance with healthcare certifications and policies
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