With the growing number of customers across markets, the volume of reviews and conversations about products / services are growing exponentially. People are finding ways to collect feedback in a structured manner, as it is becoming harder to go through and understand each one of them, due to the volume of the data.
We support your future planning through high-precision visualization of customers’ opinions and sentiments as derived from social media and other sources.
Our Sentiment Analysis service provides a highly accurate visual representation of customers’ opinions and sentiments, about a company or a product/services, based on analysis of text data.
We can analyze the data from social media, customer reviews, mass media including newspapers and television, business data from questionnaires, and call centers.