In a recent survey about IT priorities, Forrester (see Source 1) found that software-as-a-service (SaaS) was the No. 1 investment area for digital transformation. Companies who have adopted this approach now have 10+ SaaS solutions which need new processes to manage and operate them. In this article I highlight specific processes that can be automated using a good SaaS operations management solution (SaaSOps) to save direct costs.
SaasOps provides a central point of control across many software-as-a-service (SaaS) solutions to enable simpler & consistent management, automated workflows, monitoring of policy enforcement and improved information security.