The client is an American credit rating agency and is one of the “Big Three credit rating agencies”, the other two being Moody’s and Standard & Poor’s. It is one of the three nationally recognized statistical rating organizations (NRSRO) designated by the U.S. Securities and Exchange Commission in 1975.
Customer Need
The credit rating agency wanted an expensive legacy exchange on-premise environment. We presented a long-term strategy and illustrated how Office 365 migration would lead to more productivity and greater savings. They also wanted a global workforce requiring regional exchange systems. They wanted their old MobileIron infrastructure supporting mobile. They also had concerns over bankruptcy of the data center Vendor. They were not able to implement BYOD policy. The enterprise vault archive storage was exploding and e-mail integration was slow.
Solutions Provided
To ensure a cohesive and unified engineered platform, as well as a seamless transition upon rollout, our product and design teams upheld the same key performance indicators throughout the project: velocity, quality, product impact and autonomy. After detailed study of the client requirement, we executed the following:
- Connected on-premise active directory to Azure AD via AD Sync
- Prepared on-premise exchange environment for hybrid mailbox moves
- Audit existing exchange mailbox environment
- Developed migration waves and schedule
- Applied enterprise vault export to Office 365 archive mailbox pipeline
- Implemented Intune for mobile management with white label App Store
- Protected external access to mailboxes with multi-factor authentication
Benefits / Results
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- Users now have 100 GB Mailboxes in the cloud
- Intune BYOD mobile policy with isolated and protected corporate data for iOS and android enterprise – eliminate corporate provisioned devices
- Retired legacy exchange servers, enterprise vault and MobileIron platform for end users
- Eliminated numerous orphaned mailboxes
- Multi-factor authentication for remote worker mailbox access
- Exchanged administrators feed up to focus on mail service instead of mail servers
- Integrated User lifecycle management to Office 365 mailboxes (join/move/leave)
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