Focus on what you do best and let us handle the rest!

At Innova we understand, your company’s productivity, revenue and brand reputation are all dependent on maintaining high levels of service quality.

While the increasing adoption of cloud platforms and automation has delivered greater capabilities, market responsiveness and agility, this has come to you with a corresponding increase in operational complexity and cost. This complexity and cost add new risk.

Our trusted operations partner program has been created to provide high quality, cost saving IT Managed Services for your company’s infrastructure so that your teams can focus more on your customers and add value to your business.

What we offer to our clients
  • Full support across the entire infrastructure environment
  • 24×7 support
  • AWS, Azure and on-prem
  • Level 1, Level 2 and Level 3 Service Desk
  • Specialists available for custom tool development and writing technical documentation
Broad array of technologies supported
  • Windows and Linux/Unix compute
  • Database
  • Storage and Backup
  • Collaboration and Business Productivity
  • Data and Voice Networking
ITIL-compliant processes and service delivery
  • Incident Management
  • Event Management
  • Problem Management
  • Performance and Availability Monitoring
  • Release and Deployment Management
  • Knowledge Management
Benefits we offer

Our customers typically see at least a 30% savings in IT operations; service level improvements; increased responsiveness; improved service quality and reduced risk from automation of operations processes; consolidated business views and timely management reporting for faster and more accurate decision making.

Success Stories

World's Largest American based Telecommunication company

Integrated Service Desk, NOC/SOC support, Database, Infrastructure Services, Automation, Structured ITIL framework for Service Management, Improved SLAs, 25% cost reduction

Leading Healthcare Service Provider

Application support & maintenance, Application Development, RPA, Cloud Services Automation, Structured ITIL framework for Service Management, migrations, CI/CD, DevOps, Improved SLAs, 30% cost reduction