Innova Solutions understands that your company’s productivity, revenue and brand reputation are all dependent on maintaining high levels of service quality. While the increasing adoption of cloud platforms has delivered greater capabilities, market responsiveness and agility, this has come with a corresponding increase in operational complexity and cost. That complexity and cost adds new risk.
Innova’s Trusted Operations Partner team has been created to provide high quality, cost saving IT Managed Services for your company’s infrastructure on the back-end to free your teams to focus more on your customers and the front-end. The core of Innova’s IT Managed Services offerings center around ITIL-compliant processes; extensive automation; and experienced, cloud-certified service professionals.
Our Nephele Technical Operations Platform provides an integrated dashboard which displays status and metrics from a full suite of integrated, best-of-breed tools to monitor and maintain your technology infrastructure with a high degree of reliability. This is complemented by our packaged solutions offering services such as Continuous Compliance and Containerization Enablement.
Our customers typically see at least a 30% savings in IT operations; service level improvements; increased responsiveness; improved service quality and reduced risk from automation of operations processes; consolidated business views and timely management reporting for faster and more accurate decision making.