The client is one of the world’s fastest growing automobile companies. The company has the stability of being Korea’s oldest automaker, combined with strong, consistent growth and a history of innovation.
Customer Need
- There were multiple reporting systems and users faced difficulty in knowing where to find the needed data quickly
- They needed to learn how to use the BI tools to access their reports
Solutions Provided
Innova proposed and developed a proof of value BI chatbot solution that provides users access to critical business metrics instantly through a conversational interface on their desktop or mobile device.
The BI Chatbot creates a natural conversation with users to provide relevant business information and help them make data-driven business decisions in a faster and cost-effective manner.
Benefits / Results
Quicker access to trusted data
Users can engage in a human-like chat and get precise results to their queries without having to learn a new BI tool or software
Higher customer satisfaction, personalized service, available 24X7
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