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Strategic Cloud Services for a Federation of Health Insurance Companies

Overall security risk & vulnerability score reduced by 87%

Client Background

The client is a federation of 35 separate US-based health insurance companies that serves more than 106 million people

Challenges

  • A key challenge for the client was an aging data platform which was increasing the licensing and support costs, driving poor business processes, and was leading to missed opportunities
  • The client was also witnessing low levels of maturity in data and its associated governance

Solutions

  • Created a custom road-map for platform development with realistic time frames and multiple implementation options. It was based on the current platform but also took into consideration both IT and business needs
  • Developed ROI-based models and assisted the client with board-level presentations
  • Implemented the data platform in multiple stages, in combination with decommissioning activities
  • Established governance groups to ensure business and IT can maintain visibility into the implementation
  • Managed & monitored AWS cloud environment & services that include AWS EMR, Lambda, Redshift, Cloud Trail, Cloud Watch amongst others
  • Facilitated operations & support of AWS Data Pipeline, AWS Glue, AWS EMR (DL) & AWS Redshift (DWH)

Tools & Technologies

Cloud Trail, Cloud Watch, Lambda, Redshift, AWS EMR, AWS Glue

Key benefits

  • A significant shift of 3.2PB of data from on-prem to cloud
  • Alignment of data analytics capabilities with overall strategies of the business
  • Infrastructure costs fell by more than $7 million/year after the implementation of a strategic roadmap for new infrastructure
  • Overall security risk & vulnerability score reduced by 87%
  • Migration of 35TB of legacy information from targeted decommissioned systems to a custom ILM cloud-based platform which resulted in annual savings of $600k (direct) and $4.5m (indirect)
  • Rearchitected disaster recovery (DR) and expanded DR coverage of IT systems which minimized business interruption
  • Provided a load-balanced and hot site for critical applications, which improved responsiveness and availability
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