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Case Study

Significantly improved data management leading to minimized turnaround time

Client Background

The client is a leading managed care consortium in the US

Client Need

  • Managing and reporting on data associated with external providers was a manual process and time consuming
  • Wanted automated and accelerated reports
  • Also wanted a framework to integrate, standardize, and coordinate patient care data across departments

Our Solution

  • Developed a common identifier to track external referral relationships
  • Added ability to automate and accelerate reporting against current data

Key Benefits

  • With the new process, client can better manage referring provider information as a result of improvements in their reporting process, turnaround time and quality
  • Single point of access to external referring provider information

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