Innova Solutions is a Pegasystems Consulting Partner. We are certified to provide clients with consulting, design, and innovative solutions that increase customers abilities to accomplish long-term growth, exceptional customer services and business transformation requirements.
Our Services and Solutions
Intelligent automation
Reduce turnaround time and overall process efficiency by enabling the automation of tedious, time-consuming manual tasks and streamlining of repetitive manual work.
Customer Engagement
Create a relationship with your customers to foster brand loyalty and awareness as we aim to meet their needs in real time through marketing campaigns, web content, social media outreach, mobile and wearable devices. Also, use context to your advantage and engage at a deeper level, gain an edge with AI, and deliver seamless experiences.
Customer Service
Digitalize your workflows and use Artificial Intelligence and automation to streamline end-to-end service cycles without impacting existing data. Also, enable agents with AI tools for faster service, while we create advanced chatbots to deliver a seamless experience.
BPM
Improve your business agility and reduce operational costs by using solutions that are tailored to meet the requirements of diverse customers, product lines, channels, and geographies. In addition, model, analyze & optimize end-to-end business processes as per the strategic needs of your business.
Decisioning Services
Predict what is next best for your consumer, in a one-to-one interaction with predictive and adaptive analytics. Eventually, grow your business and retain your customers by empowering agents with real-time recommendations in creating personalized offers based on usage/purchase/interest history and beyond.
Cloud Migration
Ensure shorter time for app migration and roll out innovative software to maximize customer lifetime value, streamline services, boost efficiency, and ensure compliance with the most rigorous security standards. Also, provide you with the flexibility to build the model that works for you, based on cloud-native architecture thereby preserving your ability to control, configure, and connect when you need
AIOps
Establish a robust change management program and automated DevOps model with artificial intelligence. Additionally, implement AI-based tools to support continuous integration, delivery, and deployment, a low-code, model-driven experience to configure and run continuous integration and continuous delivery workflows or deployment pipelines for your application.
Expert Services
Our team is equipped with the deep technical expertise to formulate a sound strategy for bringing about innovation along with digital transformation that helps business applications to evolve for enhanced customer engagement and operational effectiveness.
Competency and Expertise
years of Industry Experience
Automation Consultants
PEGA Certified Consultants
Projects Delivered